Question 1

Do you take walk ins?

Accepted Answer

No, all treatments are by pre booked appointment only. You can book up to 1 hour before your desired time if availability allows.

Question 2

Do you open Saturdays?

Accepted Answer

Yes, typically two Saturdays per month, by advanced requested appointment only.

Question 3

Do I need to pay  deposit?

Accepted Answer

A 50% deposit is required to confirm your appointment. For direct bookings, payment links are sent and need to be completed within 2 hours.

Question 4

Are deposits refundable?

Accepted Answer

Treatment deposits are refundable, as long as the cancellation policy is followed  (at least 48 hours prior to your appointment). Refunds are issued minus a small booking fee to cover card processing charges. Class payments are non refundable but can be gifted to another person.

Question 5

How do i book?

Accepted Answer

You can book online or contact us directly and a payment link will be sent for a 50% deposit to be completed within 2 hours of booking, unless you are booking Amethyst hour, or other group sessions, which can be found under classes and will need to be paid in full at the time of making your reservation. Online booking is the quickest way to secure your appointment. Those of you on a monthly treatment membership will be prompted to rebook at the end of your session, alternatively you can message, email or Whatsapp us to book.

Question 6

What payment tender do you accept?

Accepted Answer

We accept card, cash or Nadi-ida treatment studio gift vouchers (6 month validation period), to settle the balance of your treatment at your appointment

Question 7

Im on a treatment membership, what happens to my monthly membership treatment if I cancel or forget to book ?

Accepted Answer

The 48 hour cancellation policy still applies. If you cancel within that 48 hour period or do not book your treatment that month, you will unfortunately lose that month’s session. Just like a gym membership, the treatments are designed to be used monthly.

Question 8

I don't know what to book, have specific needs or concerns, and don't know what treatments are suitable?

Accepted Answer

You can book a complimentary 15 minute consultation. This can be in person or over the phone and gives you space to check suitability, ask questions, and get guidance on what to book and how long you may need.

FAQ & How to contact us

Frequently asked questions

Do you take walk ins?

Do you open Saturdays?

Do I need to pay deposit?

Are deposits refundable?

How do i book?

What payment tender do you accept?

Im on a treatment membership, what happens to my monthly membership treatment if I cancel or forget to book ?

I don't know what to book, have specific needs or concerns, and don't know what treatments are suitable?

Contact us